Sandbox Studio, a CreativeDrive company, is the world’s largest accelerated content creation engine. With over 100 studios across the globe, our collective of creatives, technicians, makers and doers curate and manage millions of digital, motion, print and online assets on a custom technology platform that enables high efficiency at the highest creative standards. Our brands include; Sandbox Studio, Dune Studios, OneKreate, Hudson Studios, Totem Creative, PIA Agency and DoubleDigit. Our client brands include; Walmart, The Home Depot, Michael Kors, Calvin Klein, Kate Spade and more.
Client Services drives business growth by maintaining and growing relationships with assigned clients. This role serves as the client lead and is responsible for client satisfaction, ensuring a client’s experience matches or exceeds their expectation. This position is expected to oversee the client relationship and make certain accounts are consistently receiving best in class service, representing client needs and goals within the organization.
On a project to project basis, the Account Manager acts as the subject matter expert between the client and the internal production teams. The Account Manager is involved at a high level in any pre-production meetings to ensure proper understanding of the scope of the project and also schedule a recap of the project to glean feedback for improvement with the client. Often, the Account Manager would have more frequent contact for projects where the scope may shift while in progress.
Capacity to be the primary representative of Sandbox services to clients and to represent the client to Sandbox, including:
Capacity to provide high-level support to production teams, engaging the involvement of management as needed:
Capacity to oversee the quality of the product and services provided to the clients to ensure that they meet CreativeDrive / Sandbox’s and the client’s standards, as the budget allows:
Capacity to position CreativeDrive & Sandbox for profitability and growth with assigned accounts, including: